000 00366nam a2200133Ia 4500
008 190711s9999 xx 000 0 und d
020 _a8178085682
082 _a658 D996
100 _aDYCHE,J
245 0 _aCRM HANDBOOK: BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT
260 _aNEW DELHI
_bPEARSON
_c2002
300 _axxiv+307p.,24x18Cms
942 _cBK
_2DDC
999 _c29402
_d29402