CRM HANDBOOK: BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT (Record no. 29402)

000 -LEADER
fixed length control field 00366nam a2200133Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 190711s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 8178085682
082 ## - CLASSIFICATION NUMBER
Call Number 658 D996
100 ## - AUTHOR NAME
Author DYCHE,J
245 #0 - TITLE STATEMENT
Title CRM HANDBOOK: BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication NEW DELHI
Publisher PEARSON
Year of publication 2002
300 ## - PHYSICAL DESCRIPTION
Number of Pages xxiv+307p.,24x18Cms
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
-- DDC
Holdings
Withdrawn status Lost status Circulation Status Permanent Location Current Location Entry Date Source of acquisition Cost, normal purchase price Full call number Accession Number Koha item type
      CENTRAL LIBRARY CENTRAL LIBRARY 2003-09-13 K.R.E.C. STUDENTS CO-OP SOCIETY 295.00 658 D996 071289 Books